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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
All returns must be postmarked within 7 calendar days of the purchase date.
All returned items must be in be in new and unused condition, with all original tags and labels attached and in the original packaging.
Your item needs to have the receipt or proof of purchase.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number.
After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provided, and mail your return the following address:
No. 3101,1 Lake Plaza, Jumeirah Lake Towers (JLT) P.O. Box: 30595, Dubai - U.A.E.
Please note, you will be responsible for all return shipping charges. Shipping costs are nonrefundable.
We strongly recommend that you use a trackable method to mail your return.
If you receive a refund, the cost of return shipping will be deducted from your refund.
After receiving your return and inspecting the condition of your item, we will process your refund.
Please allow at least 3 days to process days from the receipt of your item to process your return.
Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
We will notify you by email when your return has been processed.
The following items cannot be returned:
-Item 1 (to be listed before site launch)
-Item 2 (to be listed before site launch)
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: +971 4 55 72 562